British Friendly

Mutual benefits programme

No survival period required after diagnosis

Signatories drop to seven due to claims turnaround times

Provider pays out 89% of new IP claims in 2023

“That's make or break for many customers”

“That's not the kind of flexibility in this day and age that we should be offering”

Total membership hits 26

Including mental health, physiotherapy and virtual GP appointments

Claim assessment times is new measure for 2024

90% of new claims paid