British Friendly paid out more than £5 million across income protection (IP), discretionary BF Care claims and fracture cover claims in 2024.
Overall, 86% of all IP claims were paid in 2024, with 1,023 new claims accepted by the provider. Specifically, 74% of claimants were male and 26% were female. The year prior, British Friendly paid 89% of its new IP claims, distributing just under £5m to its members. Pointing to misrepresentation as a large reason for this change, British Friendly told COVER that it has seen an increase in its "other" categories. Specifically, there was a rise in declines for no loss of income (9% in 2024 vs 3% in 2023), not in employment (5% in 2024 vs 0% 2023) and late notified claims (4% in 2024 vs ...
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