British Friendly paid out more than £5 million across income protection (IP), discretionary BF Care claims and fracture cover claims in 2024.
Overall, 86% of all IP claims were paid in 2024, with 1,023 new claims accepted by the provider. Specifically, 74% of claimants were male and 26% were female. The year prior, British Friendly paid 89% of its new IP claims, distributing just under £5m to its members. COVER has contacted British Friendly for comment, who pointed to misrepresentation as a large reason for this change. Musculoskeletal issues remained the primary reason for claims (53.96%), followed by surgery (10.46%), chest/lung/nose/throat (8.50%), mental illness (5.57%) and cancer (4.99%). Meanwhile, key reasons for...
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