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Partnership with Winston's Wish
Counselling appropriate in 42% of cases
Stress claims focus
How to talk to with a bereaved customer
99% of all claims paid
77% need someone to talk to outside of family
"I used to think that grief was this thing I was so embarrassed to talk about"
"Bereavement can impact people in many different ways"
"Autonomy gives us the ability to look at underwriting on a case-by-case basis"
MetLife research shows