adviser

L&G's Richard Kateley tackles the silos that advisers need to be break down in order to offer protection more effectively

Protocols for storing electronic data, physical documents and recorded calls revealed

Keynote address from head of research (adviser services) about 'Choosing the best technology to offer protection efficiently'

Involves e-AMRA forms for clients

Previously she was business operations director for First Complete

CIC replaced by 'employee significant illness cover' to meet HMRC requirements and remove confusion

Failures in the trusts solution are damaging consumer trust in protection, writes Ruth Gilbert

Fifteenth annual awards celebrates adviser firm's 20th anniversary and its best ever financial results

Jackie Ashmore will work alongside Gemma Harle to help shape mortgage and protection proposition

Twenty years of the firm, treating customers fairly and satisfying his thirst for adrenaline