Charity urges FCA investigation into insurer's treatment of mental heath

Pricing and transparency concerns

John Brazier
clock • 4 min read

The Money and Mental Health Policy Institute (MMH) has called on the Financial Conduct Authority (FCA) to urgently investigate whether insurance providers are breaking the law over the treatment of people with mental health disorders.

The charity, founded by MoneySavingExpert's Martin Lewis, conducted a research project, funded by a grant from the Which? Fund, which found consumers with mental health problems face the prospect of "sky high" premiums, reduced levels of cover or being refused entirely when dealing with life and income protection providers. The findings, published today (8 February) in the Written Off report, uncovered experiences of MMH community members being subjected to "eye watering" premiums that are leaving consumers unable to afford their insurance or facing the prospect of going without cover. ...

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