BIBA forms Access to Insurance Committee

Chaired by Caroline Barr

Adam Saville
clock • 2 min read

Industry body is working with FCA, Cabinet Office and industry disability champion Johnny Timpson

An Access to Insurance Committee has been formed by the British Insurance Brokers Association (BIBA) to continue its focus on improving consumer access to insurance through initiatives such as the recent protection signposting agreement.

Chaired by Caroline Barr, formerly a member of the Financial Services Consumer Panel, the committee also includes BIBA executive director Graeme Trudgill, alongside Johnny Timpson, who leads the Access to Insurance Working Group, and representatives from insurers, brokers, charities and other industry stakeholders.

In recent years, BIBA has worked alongside the Financial Conduct Authority (FCA) to implement mandatory signposting to suitable travel insurance options and January saw the introduction of the 'Agreement on access to protection for people with pre-existing medical conditions and disabilities', backed by the Cabinet Office. As well as this, BIBA's 2020 manifesto was titled ‘Access'.

Graeme Trudgill said: "The group we formed as part of the signposting worksteam in the Access to Insurance Steering Group led by Johnny Timpson was highly productive and, as its work completed, we agreed we should harness the determination and ambition of the group to drive forward wider access to insurance. BIBA was delighted to be able to facilitate this."

BIBA said the main aim of the committee is to help consumers access different types of insurance where they face challenges due to age, medical conditions or disability or because of prevailing conditions.

Its functions will include operational oversight of the protection signposting agreement and its services as well as the forthcoming travel insurance directory from BIBA, while reviewing performance and taking opportunities to promote their awareness.

Caroline Barr added: "We have a fabulous opportunity to represent insurance as a force for good, by collaborating to help consumers. Signposting means that firms can point a customer to assistance even where they themselves cannot find cover for them. What we need is more awareness of signposting and more collaboration. This can be a game-changer for many facing difficulty and is why I was delighted to be asked to chair the committee."

CII guide: What is signposting?

Johnny Timpson said: "Personally, as the Cabinet Office Disability and Access Champion for the Insurance Industry and Profession plus a CII Insuring Women's Futures Programme expert panel member, I welcome the establishment of the new BIBA Access To Insurance Committee and its commitment to improving signposting to aid all consumers, especially those with visible and/or non-visible disabilities and/or health conditions, better access the insurance information, advice, cover and outcomes that they need."

Last month, COVER launched a ‘Sign up to Signposting' campaign. We took a look an in-depth look at the recent protection agreement and explore how signposting is being done here

More on Regulation

Most firms unable to meet bereavement claims performance levels: FCA

Most firms unable to meet bereavement claims performance levels: FCA

Call for improved bereavement handling times

Cameron Roberts
clock 22 November 2024 • 3 min read
Record-high receipts for IPT and employer NICs

Record-high receipts for IPT and employer NICs

HMRC data

Cameron Roberts
clock 21 November 2024 • 2 min read
Chancellor targets FOS modernisation and FCA consultation

Chancellor targets FOS modernisation and FCA consultation

Consultation part of the advice guidance boundary review

Isabel Baxter
clock 15 November 2024 • 3 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read