Hang Seng Bank and Bupa, the largest health insurer in Hong Kong, have announced the launch of a range of insurance products and services for the bank's customers including a wellness-themed credit card.
Personal health insurance offerings are structured into four tiers for Hang Seng customers that collectively encompass a diverse range of customer healthcare needs, both within and outside Hong Kong.
Benefits under the four different tiers include:
• enhanced cover, including for common pre-existing conditions such as diabetes and hypertension, which are often excluded under other insurance products in the market;
• 100% reimbursement for a wide range of hospital and surgical expenses under all product tiers;
• features such as a discount for the whole family, free child cover, additional family benefits; and
• fast and easy underwriting to provide customers with clarity and certainty about the cost and cover of their policy.
Corporate customers will be offered ready-made and bespoke corporate employee insurance schemes, allowing them to care for their employees' wellness needs through health management programmes.
Bupa's HealthPro Concierge Service is the first medical insurance service in Hong Kong to provide round-the-clock specialist healthcare support for customers, Bupa said.
A joint wellness-themed credit card is also being offered to encourage customers to adopt healthier lifestyle habits through a range of exclusive spending rewards as well as medical and healthcare services in Hong Kong.
Rose Lee, vice-chairman and chief executive of Hang Seng Bank said: "These comprehensive offerings will enable Hang Seng and Bupa to meet the health coverage needs of different customers at various stages of their lives. Through our cooperation, we will be able to further enhance our ability to offer our customers premium wealth and healthcare solutions."
Robert Lang, managing director of Bupa Global, said: "Hang Seng and Bupa have broken new ground in Hong Kong's health insurance service. These products have been developed in response to customer needs, drawing on Hang Seng Bank's rich understanding of their customers, and Bupa's expertise in healthcare, here in Hong Kong and globally.
"For instance, we've all been in the situation where advice about a health worry is much needed - that's why we have developed the brand new HealthPro Concierge Service that will help people to stay well and feel cared for at all stages of a treatment."
