More than 700,000 people contacted the Money Advice Service (MAS) in the last six months, an increase of 8% compared to last year.
The service's half-year results showed 88% of people would use the MAS again and 81% said it provided them with the information they needed. Some 69% said the service helped them decide on a course of action.
Four out of ten people using the service received an action plan - 283,000 action plans so far, against an ambitious target of 1m by March 2013.
Gerard Lemos, chairman of the MAS, said: "The service is making steady progress in tackling the country's enormous advice gap.
"The long-term goal to make being good with money the norm remains. So we will continue to work hard towards our ambitious targets and develop the Service to make sure it is in tune with people's needs, provides action-oriented and sustained help and becomes better known for all life's money matters."
