More evidence on the cost effectiveness of telehealth is needed to help make services more attractive to NHS commissioners, the Department of Health (DH) has warned.
Speaking at the Telehealth 2012 conference, Stephen Johnson, deputy director of long term conditions at the Department of Health, said that a "picture was starting to emerge" which showed telehealth could improve outcomes for patients without increasing workload for professionals.
However, he added evidence also showed the cost effectiveness of telehealth was not as good as "you might think", claiming savings were about £188 per year, per patient.
Johnson said that by 2016-17 telehealth would be mainstreamed into healthcare systems and would be readily available for people with long term conditions.
Dr Shane Gordon, the chief executive of north east Essex GP commissioning group said that his scepticism about telehealth was partly due to a lack of information about costs. "There is lots of evidence, but most of it does not cover cost effectiveness," he said.
The DH will be publishing guidance on using telehealth, though the department will not dictate which technologies should be used or how.
