RDR driving consumers away from protection advisers?

clock

More consumers will buy protection direct from online providers in response to the Retail Distribution Review (RDR), an online insurance group has predicted.

Beagle Street said affordability and speed were driving growth and that it expected the trend to continue after the legislation was implemented on 21 December.

Matthew Gledhill, managing director of Beagle Street, said: "Following RDR and all the other changes in the market next year, there is going to be a fairly seismic shift in consumer behaviour.

"There's going to be a lot of movement towards people buying direct from online providers, as there has been in a lot of other markets, and excluding the traditional processes."

Paul Doyle, a consultant at Net Worth Planning, said RDR would definitely have an effect on some consumers, but it was not just as "clean cut" as it driving them away from the adviser route.

He said: "I don't think it's driven by the changes of RDR but the relationship the adviser has with the client.

"Those who are seeking protection make their own judgement on whether to deal with an adviser. Clients who value the advice process will continue to use the adviser route."

Gledhill said he expected the "good" advisers to benefit from the changes and the "poor" ones to suffer.

More on Adviser / Broking

The COVER Review: Kicking off 2025

The COVER Review: Kicking off 2025

Top stories in the first working week

COVER
clock 10 January 2025 • 1 min read
Join COVER live in 2025

Join COVER live in 2025

Events line up for the year

COVER
clock 10 January 2025 • 2 min read
The strategic importance of social media

The strategic importance of social media

How advisers can leverage online platforms

Setul Mehta
clock 08 January 2025 • 4 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read