NHS programme winners selected to drive improvement

clock

Winners of a one-year programme have been selected for their ideas on how to improve services in a bid to build more support for the NHS.

Nine project participants have been chosen because of their "proven methods of using feedback to improve patient experience", the NHS Institute has said.

NHS organisations have been collaborating, building projects and bidding for a share of the £1m Patient Feedback Challenge fund since April.

The fund was set aside to support the "most promising" approaches to measuring and improving patient experience.

Paul Streets, director of public and patient experience and engagement at the Department of Health (DoH), said: "Competition for the feedback challenge award was extremely high and we had some tough decisions to make. The expert panel, which made recommendations to the programme steering group, were vital in helping us decide which bids are most suitable for funding.

"We have selected nine projects that have detailed plans for how they will spread this excellent practice."

The winning projects include NHS trusts and foundation trusts in London, South Tees, Nottinghamshire, East Cheshire and Norfolk and Norwich.

Lynne Maher, director for innovation and design at the NHS Institute, said: "We are really excited about the potential of these projects, many have formed interesting cross-sector partnerships and there is a fantastic diversity of both feedback technique and care setting.

"All of the projects focus on using feedback to directly improve the experience for patients and their families."

She added the NHS was undergoing substantial change and this was a way to offer additional support.

"Each project will benefit from a bespoke development programme and will have access to all of our improvement expertise and products," she said.

The £1m NHS Patient Feedback Challenge programme was created and managed by the NHS Institute and funded by the Department of Health.

Author spotlight

Nicola Culley

More on PMI

General and Medical Healthcare joins amii
PMI

General and Medical Healthcare joins amii

PMI provider

Jaskeet Briah
clock 04 November 2024 • 1 min read
Benenden Health names Tom Woolgrove as CEO
PMI

Benenden Health names Tom Woolgrove as CEO

Former CII president

Jaskeet Briah
clock 29 October 2024 • 1 min read
Societal ageing and climate change adding to healthcare challenges
PMI

Societal ageing and climate change adding to healthcare challenges

AXA research shows

Jaskeet Briah
clock 14 October 2024 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read