Advisers need to protect unknowingly vulnerable clients - Defaqto

clock

Defaqto has urged advisers to protect "vulnerable" clients who are renting as the National Landlords Association (NLA) reports rising rental arrears.

Ben Heffer said advisers should be looking at protecting clients for more than loan payments especially as the numbers of renters are increasing.

He said: "It is important the industry works hard to raise awareness that people are financially vulnerable and do not realise it.

"Advisers need to explain it to their clients so that they appreciate how difficult it would be should they lose their income, even if they are renting."

He added short-term income protection was a good product to answer basic needs and was not specific to a loan like PPI products, but that advisers also needed to look at long term protection needs.

According to the latest NLA Landlord's Panel, 50% of landlords had experienced rental arrears in the last 12 months.

It has called for landlords to check with tenants if they receive any benefits to cover a sudden change in circumstances.

David Salusbury, chairman of the NLA, said: "It is a sign of the difficult economic conditions that so many landlords are experiencing rental arrears. In these circumstances, landlords should work with their tenants to minimise the impact of financial stress. "

Heffer added: ""It is important that the industry gets the message across that
income needs to be protected even if you are just renting."

Author spotlight

Nicola Culley

More on Income Protection

Working2Wellbeing joins IPTF

Working2Wellbeing joins IPTF

Eighth member for 2025

Cameron Roberts
clock 04 April 2025 • 1 min read
The return of redundancy cover and its importance

The return of redundancy cover and its importance

Demand looks set to remain high

Kesh Thukaram
clock 02 April 2025 • 3 min read
Interactive video: Addressing client income protection concerns

Interactive video: Addressing client income protection concerns

How do you engage with clients to help them understand the value of income protection?

Scottish Widows
clock 14 March 2025 • 1 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read