Canada Life/Best Docs announce additional service

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Canada Life Group Insurance has added an additional Best Doctors service as part of its Group Income Protection (GIP) and Group Critical Illness (GCI) products.

AskTheExpert, will provide policy members with access to advice and treatment decision support from over 50,000 medical experts.

The new service will be offered alongside Best Doctors' flagship InterConsultation service but without the need to conduct a full case review.

In cases where there is no diagnostic uncertainty and where there is no requirement to collect medical records, patients have access to an in-depth assessment of their complete medical history by specialists.

Expert report findings are shared with the member within five days of the initial call, offering a more simplified process and a quicker response time.

The AskTheExpert report will take into account other conditions the member may have, current medications, lifestyle issues and relevant family history.

This can then be followed up with the treating doctor or with Best Doctors' InterConsultation, FindBestDoc or FindBestCare support services.

Paul Avis, Sales and Marketing Director of Canada Life Group Insurance commented:"This is an opportunity for intermediaries to highlight the policy's value to their client.

" A policy that offers this level of clinical expertise and support to all UK based company employees, irrespective of their inclusion in a Group Income Protection policy, is a unique benefit of this value proposition."

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