PPI redress hits £1bn

clock • 1 min read

Redress paid to customers complaining about the sale of payment protection insurance (PPI) has hit £1bn in 2011, following the release of the latest monthly figures from the FSA.

The data showed that October was the highest month yet for redress with firms paying out £268m to consumers.

It also reverts to the rising trend that appeared to have eased the previous month.

However the previous high of £239m paid out in August and £220m that followed in September were eclipsed by the October figure.

Firms provide the FSA with their data one month in arrears.

The figures are based on the 16 firms who accounted for 92% of PPI complaints in the first half of 2011.

More on Regulation

New CII president begins term

New CII president begins term

Callum Beaton and Debbie Mitchell appointed

Cameron Roberts
clock 05 January 2026 • 2 min read
IPT set for another record year

IPT set for another record year

Taxation hits £6.78bn in FY25/26

Cameron Roberts
clock 19 December 2025 • 2 min read
Strong year predicted for IHT receipts

Strong year predicted for IHT receipts

£5.8bn for first eight months of 2025/26

Jen Frost
clock 19 December 2025 • 2 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read