LV= improves underwriting flexibility

clock • 1 min read

LV= has changed its underwriting rules to allow more applications to receive an immediate online decision.

The changes to the provider's online system include a reduction in medical evidence requests for applicants with hypertension and raised cholesterol and a reduction in the number of exclusions applied for people with muscular back pain or strain.

It has also been made it easier to get immediate decisions on applicants who have previously suffered benign lumps or cysts, kidney disorders, gynaecological conditions, and ear disorders.

Products benefiting from these changes are life cover, critical illness and income protection applied for through the Flexible Protection Plan.

The insurer said it made the revisions after reviewing data from previous applications where the medical conditions disclosed required further evidence and then incorporating this data into the online quote engine.

Mark Jones, head of protection at LV=, said: "The latest changes to our underwriting rules will mean that new business can be written faster and we can offer standard rates to more customers.

"We will continue to invest in our proposition to ensure we offer the best experience and service possible for advisers and their clients."

More on Insurer

Third of renters could only afford ten weeks off work

Third of renters could only afford ten weeks off work

Scottish Widows research

Cameron Roberts
clock 19 November 2024 • 2 min read
AXA Health appoints director of distribution and marketing

AXA Health appoints director of distribution and marketing

Richard Glassborow takes the role

Cameron Roberts
clock 18 November 2024 • 1 min read
Zurich UK adds employee neurodiversity assessments

Zurich UK adds employee neurodiversity assessments

Half of neurodivergent adults do not disclose due to stigma, research finds

Jen Frost
clock 14 November 2024 • 3 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read