More than four in five advisers do not think an intermediary, which is not independent, can truly ac...
More than four in five advisers do not think an intermediary, which is not independent, can truly act on behalf of the end customer, according to COVER's latest web poll.
Some 83.3% of the respondents to the online survey thought that a broker who is tied to one or more firms would not be able to give fully unbiased advice to their clients.
Only 16.7% disagreed.
Last month, the insurance sector received a heavy kicking when the BBC programme, Watchdog, ran a segment on declined claims.
This month's survey asks whether providers are failing to treat their customers fairly by not backdating positive changes to the terms and conditions of critical illness policies?
To cast your vote, please go to www.covermagazine.co.uk.
