PPI redress hits £215m in H1

clock • 1 min read

Payment Protection Insurance (PPI) complainants received a total of £215m in redress in the first half of 2011, the Financial Services Authority (FSA) has revealed.

A total of 16 firms paid out, representing 92% of PPI complaints received in the first half of 2011.

In May and June alone, following the dismissal of the banking industry's legal challenge to the FSA and the Financial Ombudsman Service, £102m was paid out.

The monthly totals are:
• January - £29m
• February - £31m
• March - £28m
• April - £25m
• May - £37m
• June - £65m

The figures include the value of ex-gratia payments made to complainants and cases settled by the Ombudsman.

Margaret Cole, interim managing director of the FSA's conduct business unit, said: "The treatment of PPI complainants has left an indelible stain on the financial industry's record. By releasing these figures we're providing a useful measure of firms' progress that can be tracked on an ongoing basis.

"While the amount of redress paid in May and June is unsurprisingly large in the wake of the judicial review, looking ahead we expect the amounts to vary somewhat as firms clear their backlogs while dealing with complaints as well.

"We remain 100% committed to ensuring that where consumers were mis-sold PPI they will receive the appropriate redress from firms, and we are monitoring firms' progress to ensure this is done properly. Where we find that this not to be the case, we are not afraid to take tough action."

More on MPPI

MPPI: The new generation is at your door

Demand for Mortgage Payment Protection Insurance is still dwindling, but a new philosophy on debt waiver products could rejuvenate the market. Fiona Murphy reports.

clock 01 September 2014 • 8 min read

UK's First Mortgage Waiver Product Launches

National Counties Building Society has launched the UK's first ever mortgage waiver product, giving borrowers built-in protection from unemployment.

clock 15 July 2014 •

MPPI: Caught in the crossfire

Mortgage Payment Protection Insurance (MPPI) was ‘caught in the crossfire' of the PPI scandal. With the market contracting to a handful of providers, Fiona Murphy asks, does MPPI still have a place for consumers?

clock 04 September 2013 • 8 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read