Service

The FSA has agreed to temporary arrangements for Barclays, Lloyds Banking Group and RBS to handle Payment Protection Insurance (PPI) complaints.

Briton's lifestyle choices are costing the NHS, employers and themselves £17.7bn a year, according to new research from Bupa.

In the first of a series of planned announcements over the next six weeks, Bright Grey and Scottish Provident have revealed their sales teams will be promoting each others products.

COVER magazine in conversation with Friends Life's CEO Trevor Matthews

Around two thirds of insurance brokers have highlighted price comparison sites as their greatest challenge, according to a new survey.

Insurance service provider Medicals Direct has applied to register as an NHS service provider under the Health and Social Care Act.

Legal & General has announced "improvements" to its online quote and apply system OLP Connect.

Aviva has boosted services on its Get Active website for Aviva's private medical insurance (PMI), cash plan and group risk customers.

Best Doctors has launched a new website service for its members.

Insurance and investment companies could reduce their complaints significantly by improving their administration and customer service, according to a complaints survey.