Adviser / Broking

Distribution, technology and underwriting

To deliver northern ambitions

Best wishes for 2024!

Provider service quality, claims timescales and Consumer Duty

Internal succession planning model could be set for a radical overhaul

'Regulator is to be congratulated for grasping the nettle'

Can improved service also drive increased sales?

'At just 62 pages it's a mere novella compared to most of the watchdog's output'

Third of advisers feel AI will transform their profession

Swedish firm takes minority stake in London-based planner