“Putting a name, face and voice to a claims story elevates it to an entirely new level”
Now available for members to watch
"We can build a stronger and more consumer-focused industry"
"These firms operate with impunity and nobody seems to be able to stop them"
"The key thing is to identify the need and have a conversation"
"CJD doesn’t represent much of a challenge to an underwriter"
“I wouldn't trust generative AI to tell me the time, let alone embed it in a claims process"
“Who gets a better price; the earnest or the downright dishonest?”
"IP needs to be more relevant to the needs of today’s clients"