vulnerable customers

Advisers hold the key homeowners need to get appropriate protection

Individual Protection

Advisers hold the key homeowners need to get appropriate protection

Life cover overlooked by mortgage holders

clock 16 September 2024 • 3 min read
Industry falling short on fair access to protection

Regulation

Industry falling short on fair access to protection

How firms can prepare

clock 05 September 2024 • 4 min read
Empathy alone is not enough

Individual Protection

Empathy alone is not enough

How to talk to with a bereaved customer

clock 09 August 2024 • 4 min read
MorganAsh updates MARS platform for households

Individual Protection

MorganAsh updates MARS platform for households

Now highlighting vulnerabilities within families

clock 30 July 2024 • 2 min read
Half of adults are financially vulnerable

Individual Protection

Half of adults are financially vulnerable

Fair4All Finance research shows

clock 16 July 2024 • 4 min read
UK General Election 2024: What do we want?

PMI

UK General Election 2024: What do we want?

The protection and health industry's hopes

clock 03 July 2024 • 5 min read
Lib Dems push for BoE independence, steady inflation and financial inclusion

Regulation

Lib Dems push for BoE independence, steady inflation and financial inclusion

General election manifesto

clock 10 June 2024 • 2 min read
FCA urges firms to be alert to coercion

Regulation

FCA urges firms to be alert to coercion

More consistent treatment from providers

clock 20 May 2024 • 3 min read
FCA considering how to reduce regulatory burden on brokers

Regulation

FCA considering how to reduce regulatory burden on brokers

"We could simplify things for everyone"

clock 17 May 2024 • 4 min read
Johnny Timpson criticises DWP's vulnerable customer practices

Regulation

Johnny Timpson criticises DWP's vulnerable customer practices

Calls for DWP’s approach to be brought in line with regulated sectors

clock 26 April 2024 • 2 min read