vulnerable customers

Protection industry calls on FCA for 'transparent' market study timeline

Regulation

Protection industry calls on FCA for 'transparent' market study timeline

Delays creating uncertainty in the market

12 December 2025 • 3 min read

The COVER Review: Looking back on 2025

Regulation

The COVER Review: Looking back on 2025

End of year special

05 December 2025 • 1 min read

Fairer Finance adds former FCA chair to consumer board

Individual Protection

Fairer Finance adds former FCA chair to consumer board

Charles Randell CBE joins

28 November 2025 • 1 min read

CII launches vulnerable customer guide

Regulation

CII launches vulnerable customer guide

Aimed at insurance and personal finance firms

25 November 2025 • 3 min read

Long-term health conditions impacting ability to work: Aviva

Income Protection

Long-term health conditions impacting ability to work: Aviva

Supporting IPAW

26 September 2025 • 1 min read

MorganAsh adds multiple vulnerability management to MARS

Technology

MorganAsh adds multiple vulnerability management to MARS

Severity weighting given to each circumstance

24 September 2025 • 2 min read

MorganAsh and PayPlan see rise in vulnerable customer identification

Individual Protection

MorganAsh and PayPlan see rise in vulnerable customer identification

Around 92% of customers were identified as vulnerable

05 September 2025 • 3 min read

Individual Protection

Single is Best campaign backed by 100 firms

Surviving Economic Abuse partners up

01 September 2025 • 2 min read

Vulnerability Registration Service launches support network

Individual Protection

Vulnerability Registration Service launches support network

Consumers can alert insurers to their circumstances

22 August 2025 • 2 min read

The COVER Review: Regulatory updates, Consumer Duty and insurer data

Individual Protection

The COVER Review: Regulatory updates, Consumer Duty and insurer data

Week commencing 28 July 2025

01 August 2025 • 1 min read

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