vulnerable customers

Nation ‘economically exposed’

IFoA research findings

Partnership with learning disability charity

MorganAsh research findings

Vulnerable customer an area of improvement for firms

Launches cross-sector Vulnerability Data Sharing Taskforce

Warning AI could make markets more opaque

COVER hosted its Customer Care Conference today (1 July, 2026), focussing on supporting customers beyond the policy.

Revisiting three original families

COVER Classroom