"You cannot argue that the introduction of Consumer Duty isn’t the right direction of travel."
"The increases in NI make the potential savings greater"
"What we need is a policy that is simple and that customers can understand"
"Why not implement the Cap now rather than wait until October 2023?"
Updated Product Intervention and Product Governance Sourcebook
“A real blow for people with less income and savings”
'The idea that people will no longer face unpredictable or unlimited care costs as a result is patently not true'
'It is not just about affordability.'