Misconceptions exist about what social media actually is and how it can be used by the protection industry as a sales and marketing channel. Christopher Tuite explains
The internet, new media and social media are continuing to grow in popularity and importance for interacting with people. What should advisers be doing to make the most of these opportunities?
Social media is increasingly being used for promotion, customer research and product development. The question is will this marketing go viral. Greg Becker investigates
Friends Life has produced two new guides to help advisers to make the best use of social media.
The British Insurance Brokers' Association (BIBA) has produced legal guidance to help brokers manage potential risks surrounding the use of social media.