Scottish Widows

Scottish Widows’ Joe Caunce discusses why Consumer Duty is a timely opportunity to consider the moments of truth for protection products and services, as well as question whether the multitude and complexity of policies support advisers to deliver good outcomes for customers.

14 insurers added

Scottish Widows’ Julie Thompson looks at the cost of living challenges and the realities of helping customers keep their protection in place.

Effective 12 September

“There is a massive ripple effect when someone dies”

Critical illness advance payments increased

Stigma remains surrounding mental health

To boost protection take-up

Conference on 28 April

'Protection wasn’t a financial priority’