Scottish Widows

Improving outcomes for customers

Scottish Widows' distribution director on gender diversity

From the Mermaid to the Palace of Westminster

Mortgage network to offer life and critical illness range

Equates to seven million people

Cura's Kathryn Knowles investigates value-added services and why it is crucial for advisers to know their products

Life insurance and protection firms encouraged to pledge commitment to disabled access

'Extortionate' fees for estates would put extra emphasis on life policies written in trust

Services such as nurse advice, second medical opinions and bereavement counselling all add something invaluable to protection, says RedArc MD

CII's Melissa Collett, Johnny Timpson of Scottish Widows and RedArc's Christine Husbands discuss meeting the needs of vulnerable customers with COVER editor