Royal London, owner of Bright Grey, said disruption caused by its takeover of Scottish Provident three years ago had hit service levels following criticism from advisers.
Bright Grey and Scottish Provident have reported steep falls in new protection business over the first half of the year.
My client is a 48-year-old successful businessman with a wife and two children. He was a cocaine addict but has been through rehab three times and is currently clean. He also smokes. Having no protection at the moment, he is aware of the need to look...
Royal London's protection arms are to begin a summer of IFA marketing campaigns.
Bright Grey has increased the scope of its critical illness (CI) claims panel to also cover Scottish Provident policies.
Bright Grey and Scottish Provident have sought to clarify breast cancer cover from critical illness (CI) providers following recent changes made to their definitions.
Scottish Provident has launched ‘Premier Service', an enhanced level of support for key customers, in addition to its usual service.
Scottish Provident and Bright Grey have amended their critical illness products to include five new definitions and two reclassifications of conditions.
In the first of a series of planned announcements over the next six weeks, Bright Grey and Scottish Provident have revealed their sales teams will be promoting each others products.
New business at Royal London's protection arms Bright Grey and Scottish Provident fell 14% over Q1 2011 compared to the same quarter last year.