Rose St Louis

In line with Consumer Duty requirements

Product flexibility, accessibility and supporting advisers

Consumer Duty, cost of living and consolidation

Now available for members to watch

For further five years

One in two young people not sure where to find advisers

“The best kind of claim is not to have one in the first place”

“We need the help of technology, but technology needs the help of us as well”

“We need to overcome these annoying and frankly lazy stereotypes that we have about the next generation of customers”

“This is a marathon and we've only just started the race”