Red Arc

Cirencester Friendly has partnered with RedArc to offer ‘Friendly Voice', a telephone help and support service to policyholders.

Bright Grey is to extend its Helping Hand service to include a second medical opinion which will be available face-to-face within the UK.

Aviva has added second opinion and practical guidance services to its critical illness products for adviser client policyholders.

There will need to be greater insurer consideration of real claimant needs, a care advisory service provider has stated.

I treat life and critical illness as fairly commoditised products for perfectly healthy people aged under 35. Can I do more to help them in this area?

Canada Life has extended the Red Arc and Best Doctors support services to all existing group critical illness (CI) members.

Roger Edwards talks to Paul Robertson about the current concern providers have over the lack 
of advice requested since the latest CI product was introduced.