The June FSA figures for PPI complaints show a drop for the first time this year.
Charter UK has questioned the Financial Ombudsman Service review that has rejected calls for claims management companies to pay a fee for submitting bogus cases.
The protection industry has said it is concerned that short term income protection is simply a new style of accident, sickness and unemployment cover, according to a poll.
A decision by HSBC to set aside a further £340m to fund payment protection insurance (PPI) compensation claims has taken the amount banks have now earmarked for PPI mis-selling redress to almost £10bn, a report says.
Financial services firms will need the right systems in place in the move from a two-stage to a one-stage complaints handling process this week, Charter UK has warned.
There has been a significant increase in broker training of late; Tenet's CII accreditation and Partnership's sell-out, long-term care roadshows. And, it was only January when Amii launched a healthcare exam with the CII. Is the industry seeing a ramp...
The renting rise will fit "quite nicely" with the emergence of market-newby short-term income protection, Defaqto has said.
The payment protection insurance (PPI) mis-selling scandal has cost financial services £1.375bn so far this year, according to FSA payout figures.
A short-term income protection channel has been launched by MoneySupermarket.com.
Short-term income protection is only part of the answer to the protection gap, the ABI has said.