National Friendly

Lisa de-Laune brings over 20 years' industry experience, having led risk, internal control, internal audit and change functions

National Friendly reports 40% rise in sales of out-patient plan

Discounted care, legal advice and pre-paid funeral plan offer all included

Total £7.5m claims for a variety of medical procedures

£20 to £100-a-month premiums to cover funeral costs, clear debt and leave money to family

Additional support for intermediaries offering access to documents when closing sales

Further strain on National Health Service highlights need for private medical insurance products to offer safety net, National Friendly believes.

Simplyhealth has taken over National Friendly's PMI claims administration.

Government must stop penalising those who have already purchased insurance to fund long-term care (LTC) and make promises on nursing care to support the introduction of other related products, according to National Friendly.

National Friendly has withdrawn its Five Year Fixed Healthcare and Healthguard products for sale to new customers.