“We believe it should be up to the customer to determine what is fair value”
Including mortgages and protection broker
'Consumers becoming ever more cost conscious'
National Friendly research shows
Product flexibility, accessibility and supporting advisers
Distribution, technology and underwriting
Provider service quality, claims timescales and Consumer Duty
"Despite my optimism, I am very mindful of the continuing challenges"
Only 15% of young people have basic understanding of IP
The Exeter research shows