Income Protection

Product flexibility, accessibility and supporting advisers

Distribution, technology and underwriting

Provider service quality, claims timescales and Consumer Duty

"Despite my optimism, I am very mindful of the continuing challenges"

Only 15% of young people have basic understanding of IP

The Exeter research shows

“Customers definitely don't trust claims stats”

Hargreaves Lansdown research shows

81% worried about the cost of living

“They’re talking about income protection and that's entirely our objective met"