Hannover Life Re

Marketing

Protection: Stay connected with customers

The downgrading of protection's value post purchase is a prime factor in making it a grudge purchase, according to recent research. Jo Miller says better contact with customers is key to changing consumer attitudes.

clock 02 May 2014 • 5 min read

Critical Illness

ABI consults on re-wording heart attack definition

The ABI has been consulting with medical professionals to re-word its heart attack definition.

clock 21 June 2012 • 1 min read
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Advisers warn FCA of poor customer outcomes from market study 'rash decisions'

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NHS waiting list records drop in September

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03

COVER Protection and Health Summit 2024: In pictures

13 November 2024 • 1 min read
04

Chancellor targets FOS modernisation and FCA consultation

15 November 2024 • 3 min read
05

COVER Protection and Health Summit 2024: Afternoon roundup

11 November 2024 • 4 min read