Groupama

The majority of brokers feel penalties for insurance fraud should be higher and have called for a central database of fraudsters, research has found.

Groupama has revealed it is poised to relaunch a product while also actively seeking partnerships with hospital networks to add to its private medical insurance (PMI) offering.

PMI brokers want efficiency, accuracy and security, so where is market support for a single portal providing access to all insurers? Alistair Sclare investigates

Brokers servicing the SME sector are missing revenue in personal accident insurance (PA), according to a survey by Groupama Insurances.

Groupama Healthcare saw its business grow, as total revenues at Groupama Insurances rose 4.6% to £470.9 million (2009: £450.3 million), mainly down to rising premium rates in the company's private car portfolio.

Alistair Sclare issues a call to arms for a PMI sector where dissent is coming to the fore

The interaction of PMI providers and their customers at point of claim can be tricky. Lisa Hall outlines the pitfalls to be avoided

Adviser networks had half of the complaints against them referred to Financial Ombudsman Service (FOS) upheld in the first six months of the year.

Groupama Group says the Private Medical Insurance (PMI) market is seeing further evidence of some rate strengthening in the Small to Medium Enterprise (SME) area where the company is active.

A company's service standards, when done well, are deeply imbedded throughout the firm, says Lisa Hall, as she outlines the best approach to customer interaction