FOS
Regulation
Protection complaints continued to rise during the year and have already breached last year's totals in some product areas.
17 January 2012
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1 min read
Regulation
The ten worst offending payment protection insurance (PPI) mis-selling firms could face costs of over £55m to enable regulators to deal with the problem.
06 January 2012
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2 min read
Regulation
The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).
14 December 2011
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2 min read
Regulation
The payment protection insurance (PPI) mis-selling scandal has cost the financial services industry more than three quarters of a billion in redress payments to customers in the first three quarters of the year.
28 November 2011
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1 min read
Critical Illness
Bright Grey and Scottish Provident held a recent summit on the future of critical illness cover. Roger Edwards outlines its conclusions
07 November 2011
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7 min read
uncategorised
At the recent COVER Health and Protection Forum, Clive Waller called for greater regulation of back book selling. Do you agree that this would ultimately benefit clients and the market?
07 November 2011
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5 min read
Term Assurance
Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.
18 October 2011
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1 min read
Service
Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?
21 September 2011
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2 min read
Critical Illness
The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.
15 September 2011
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2 min read
PMI
Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.
06 September 2011
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1 min read
