The Financial Conduct Authority's (FCA) independent arbitration panel, the regulatory decisions committee (RDC), saw case referrals jump by two-thirds (65%) in 2017.
The FCA has confirmed that, while businesses will have to identify certified staff from day one under the Senior Managers & Certification Regime (SM&CR), they will have a year to complete fitness and propriety assessments.
8,000 firms receive paper invoices
Provider contribution idea welcomed
'Vary in effectiveness'