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declined claims

AFM members pay out £70m on IP claims in 2023

Individual Protection

AFM members pay out £70m on IP claims in 2023

Claims for musculoskeletal continue to rise

clock 17 April 2024 • 2 min read
Bupa refutes reports of NHS Trust split over unpaid claims

Insurer

Bupa refutes reports of NHS Trust split over unpaid claims

Oxford University Hospitals NHS Foundation Trust ceases main network agreements

clock 01 November 2022 • 1 min read

Individual Protection

Aegon shines a light on declined protection claims

‘Spotlight on’ guides

clock 14 July 2020 • 2 min read

Critical Illness

Scottish Widows pays 90.5% of CI claims

Scottish Widows has published its protection claims statistics, which show that more than £219 million was paid out in life and critical illness claims in 2015, equating to an average of more than £4 million per week.

clock 04 May 2016 • 3 min read

Critical Illness

Why 'not meeting the definition' is becoming irrelevant

Following recent stories of declined claims in the Mail on Sunday, Kevin Carr uses lessons from Britpop to argue why insurers should pay out rather than say a claim does not 'meet the definition.'

clock 31 March 2016 • 3 min read

Income Protection

British Friendly becomes first insurer to release 10 years of claims data

British Friendly has become the first insurer to publish a decade of claims statistic as it revealed that it paid 96.7% of all income protection claims since 2006.

clock 21 January 2016 • 2 min read

Critical Illness

Zurich pays 92% of CI and 82% of IP claims

Zurich UK paid 92% of critical illness (CI) claims made in the first half of 2015, and 82% of income protection claims, the insurer's claims statistics have revealed.

clock 24 August 2015 •

Individual Protection

Scottish Widows pays over £190m life and CI claims

Scottish Widows has published its individual direct protection claims stats, which show that over £190 million was paid out in life and critical illness claims in 2014.

clock 17 June 2015 • 2 min read

Income Protection

PG Mutual announces record results

Income Protection (IP) specialist PG Mutual saw a 4.7% increase in its balance sheet, bringing it to a record £37m.

clock 29 May 2015 • 1 min read

Income Protection

Self-employed survey finds perception gap in payouts

The vast scale of self-employed people who believe less income protection claims are paid out than actually are has been found by research from British Friendly.

clock 28 May 2015 •
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