David Mead

What does Labour mean for protection?

Customers and advisers impacted

High quality customer service offers a chance to raise industry standards, especially in claims speed and communication.

Business Quality Awards

A COVER, IPTF and Iress series

Distribution, technology and underwriting

Provider service quality, claims timescales and Consumer Duty

Impact of technology on helping customers

According to latest ReMark report

"Let’s be realistic about talking to clients about their budgets"