customer care
Marketing
Publishing paid claims stats, customer care and using personal stories
05 March 2019
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7 min read
TCF
Most life insurance providers publish their claim stats. While this is a step forward, we need to do more, says MorganAsh's managing director
17 October 2018
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5 min read
TCF
Nurses available at point of claim through insurer's HALO customer services proposition
03 July 2018
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1 min read
Group Protection
The official eBook for this year's COVER Customer Care Awards is available now to download
26 June 2018
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1 min read
PMI
AXA - Global Healthcare's Andy Edwards says focus on the needs of the individual is crucial when caring for IPMI cancer patients
22 May 2018
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4 min read
Income Protection
LV='s Justin Harper waxes lyrical about the virtues of income protection as a financial safety net for those facing mental health problems
16 May 2018
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5 min read
Insurer
Gryphon Group Holdings targets protection disruption by removing exclusions for critical Illness and terminal illness
16 May 2018
•
3 min read
