Previously head of communications
Specialising in scrutinising Consumer Duty impact
To support Consumer Duty outcomes
Latest ‘Dear CEO’ letter lays out regulatory concerns
Total percentage of claims increased to 96.9%
Over one third said regulations are harming their mental health
Updated definitions and design for the Consumer Duty age
"Write or refer, we should be helping our SME clients understand the risks"
The August 2023 episode of The COVER Review is now live for members to watch, featuring interviews and insights from the protection space.
For sister firm Just Mortgages