“Sometimes I can be challenging and quite bold, because I push to do the right thing”
The names of Bright Grey and Scottish Provident will soon vanish as they adopt the Royal London moniker. Jennifer Gilchrist explains how providing quality customer service will remain the company's sole aim
Bright Grey has now rebranded to Royal London as the mutual confirmed it would move to a single protection business bringing together ‘the best elements of the Bright Grey and Scottish Provident brands' by the end of the year.
Bright Grey, part of the Royal London Group has upgraded its critical illness cover (CI), alongside incorporating the ABI's statement of best practice for CI.
Bright Grey is the latest insurer to upgrade its plan at the same time as it adopts the revised ABI model wordings that must be effected by 31st December 2015, CIExpert has said.
Royal London has revealed that it paid out on 90% of Income Protection (IP) claims in 2014, with a total payout of over £3.2m.
LifeQuote has introduced a suite of short term income protection (STIP) policies to support their existing income protection (IP) panels.
Alan Lakey picks holes in the insurer practice of 'condition counting' in critical illness policies.
Research from Bright Grey has found that almost two thirds (63%) of people would take a second medical opinion if it was offered when receiving a diagnosis from a medical professional.
Bright Grey is to extend its Helping Hand service to include a second medical opinion which will be available face-to-face within the UK.