BIBA

The financial ombudsman (FOS) has hit back at criticism of its complaints statistics, saying the data was not designed for consumer use but to encourage firms to handle client grievances more efficiently.

As the AMII chair comes up for election next month, Stephanie Spicer talks to outgoing chairman Mike Izzard on his tenure and the tasks ahead

The British Insurance Brokers' Association (BIBA) has hit out at the industry's regulators for imposing what it calls ‘disproportionate' fee hikes and one-off levies on its members.

The current subject on brokers' lips is PMI claims transparency, yet this was banned from discussion at a recent AMII meeting. In the absence of proper debate, Insurance Age's Liz McMahon brings viewpoints together

The British Insurance Brokers' Association (BIBA) has welcomed the recent clarification by George Osborne, the Shadow Chancellor of the Exchequer, where he promised to move cautiously in dismantling the FSA.

Do you think that any standardisation of qualifications for advisers will improve public trust in the insurance industry, leading to an uptake in the amount of people seeking out independent advice?

In light of the FSA's proposed regulatory fee increases for IFAs, do you think that advisers should have more input with the regulator on rules affecting their business? Should they be represented on the board?