Claims, signposting and duty of care
New entrant's life and critical illness products now available
Advisers can now write Business Protection and Relevant Life plans in trust via self-service portal
Gryphon Group Holdings' protection products will only be sold by advisers, who can combine them within a single journey
Toni Smith says that brokers would not have to seek out new policies so often for clients if insurers offered long-term customers the same or better deals as new joiners.