Connecting the dots

As the saying goes, you're never too old to learn something new. There's undoubtedly a lot that the individual and group IP markets could learn from one another, but we're going to focus on just two areas, namely Consumer Duty and early intervention. Sharing learnings and experience in these two areas would help bring innovation and growth across both markets. That includes continuing to look for synergies; a strong focus of both our businesses – individual and group IP – as part of Legal & General Retail. Consumer Duty Let's look at what's missing, not just at what's mandated. C...