Mental health: Insurance underwriters are human beings too

clock • 4 min read

Following the recent article by The Guardian, specialist adviser Kathryn Knowles discusses changing industry perception and applying her own experiences of mental illness to her work for Cura.

I think, the majority of us, read or at least heard about the recent article in The Guardian, about mental health and insurance.  There's no hiding from it, the article fed directly into the perception that the insurance industry is a money-hungry monster: out to rip off ordinary Jo citizen. "But, is this fair?" I have a unique perspective on this, I am a protection adviser and I also have a history of mental health issues. Managing clients' expectations is a huge obstacle when it comes to insuring people with medical conditions. One of the ways that I am tackling this is to p...

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