Demand for out-of-hours GP appointments rising

Unum Help@hand data

Cameron Roberts
clock • 1 min read

Employee benefits provider, Unum UK, has released data on its Help@hand service. The remote GP service saw almost 60,000 appointments made in the 12 months preceding July 2024.

The data from the provider showed that 26% of remote GP appointments took place out of hours, between 8pm and 8am. The most common reasons for booking a GP appointment via the app included colds and flu; other minor infectious symptoms; and strains and sprains. The provider said that it issued over 8,000 letters to specialists for referral following appointments. John Hyde, chief marketing officer, Unum UK, said: "This is brought into focus when we see that more than one in four Help@hand remote GP appointments took place between 8pm and 8am, when the alternative options for medical a...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual PMI

Understanding the gender health gap

Understanding the gender health gap

UK's alarming healthcare disparities

David Middleton
clock 09 September 2024 • 2 min read
Record quarter for private healthcare

Record quarter for private healthcare

238,000 admissions

Cameron Roberts
clock 03 September 2024 • 2 min read
Vitality releases health claims report

Vitality releases health claims report

45% increase in members claiming

Cameron Roberts
clock 18 July 2024 • 1 min read