Zurich launches suicide risk support for customers

Includes a responder checklist

Jaskeet Briah
clock • 1 min read

Zurich has launched a new toolkit to help corporate risk clients whose customer-facing staff may face a report of suicidal intent.

The toolkit, called Raise the Alarm, is available for Zurich Corporate Risk customers to use independently if their staff are faced with suicidal thoughts or intent by a customer or colleague. It provides information and advice in line with recognised professional bodies including mental health charities, medical specialists and the NHS. Raise the Alarm includes a responder checklist that prompts users to ask the right questions to help brief emergency services, or to follow up with additional support services if needed. Zurich said this will help responders to calmly and empathetical...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

Long-term sickness causing declining productivity at UK companies - research

Long-term sickness causing declining productivity at UK companies - research

Increase in healthcare benefit provision costs

Jaskeet Briah
clock 12 November 2024 • 2 min read
The myth of 100% productivity; a risk to wellbeing?

The myth of 100% productivity; a risk to wellbeing?

"We can't make everyone into robots"

Vanessa Sallows
clock 12 November 2024 • 4 min read
Employers placing ESG importance on employee benefit providers

Employers placing ESG importance on employee benefit providers

GRiD research shows

Jaskeet Briah
clock 05 November 2024 • 2 min read