Zurich launches suicide risk support for customers

Includes a responder checklist

Jaskeet Briah
clock • 1 min read

Zurich has launched a new toolkit to help corporate risk clients whose customer-facing staff may face a report of suicidal intent.

The toolkit, called Raise the Alarm, is available for Zurich Corporate Risk customers to use independently if their staff are faced with suicidal thoughts or intent by a customer or colleague. It provides information and advice in line with recognised professional bodies including mental health charities, medical specialists and the NHS. Raise the Alarm includes a responder checklist that prompts users to ask the right questions to help brief emergency services, or to follow up with additional support services if needed. Zurich said this will help responders to calmly and empathetical...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

78% of employees still anxious about cost of living

78% of employees still anxious about cost of living

Health Shield research findings

Jaskeet Briah
clock 01 April 2025 • 2 min read
Psychological disorders represent leading cause of long-term sick leave

Psychological disorders represent leading cause of long-term sick leave

AXA Group report

Jaskeet Briah
clock 28 March 2025 • 2 min read
Third of grieving families unable to access financial information

Third of grieving families unable to access financial information

29% unaware of where important documents were stored

Jaskeet Briah
clock 26 March 2025 • 2 min read