Canada Life has revealed one in four (27%) managed cases for its virtual health and wellbeing service, WeCare, were mental health related in 2022.
The provider surveyed 2,100 patients post consultation and found that among the cases for mental health, 59% were women and 41% were men, while 19% of these cases were no longer classified as requiring further support based on clinical definitions. Overall, demand for virtual services including GP consultations, mental health, nutrition, and second medical opinions were up by over one quarter (27%) last year. For GP appointments, over half (54%) of users avoided taking time off work due to the consultation, and a further 27% experienced a "swifter" return to the workplace than initial...
To continue reading this article...
Join COVER for free
- Unlimited access to real-time news, key trend analysis and industry insights.
- Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
- Receive breaking news stories straight to your inbox in the daily newsletter.
- Members only access to monthly programme 'The COVER Review'
- Be the first to hear about our CPD accredited events and awards programmes.