Majority of advisers to pass on Consumer Duty costs to clients

Survey reveals concerns among advisers

Sahar Nazir
clock • 1 min read

The majority of advisers (63.9%) will pass on any increased business costs associated with Consumer Duty to their clients, a study shows.

In a survey carried out between late February and early April 2023, Panacea Adviser asked 136 advisers about the impact of the Financial Conduct Authority's Consumer Duty and whether they were prepared for it. The Consumer Duty, which is set to take effect on 31 July, has raised concerns among advisers regarding the potential impact on their business operations and the subsequent financial burden on their clients. The survey also revealed that 16.7% of advisers said they will not apply any increased business costs, while 16.7% said they are unsure. Moreover, 2.8% of advisers did no...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

SM Advice adds AI visibility and authority audit service

SM Advice adds AI visibility and authority audit service

AI search visibility and practical steps

Jaskeet Briah
clock 29 September 2026 • 1 min read
CII launches Voices

CII launches Voices

New research community

Sophia Panayi
clock 25 September 2026 • 1 min read
Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Supporting UK and international growth ambitions

Jaskeet Briah
clock 17 September 2026 • 2 min read