Legal & General becomes Consumer Duty Alliance member

Better client outcomes

Jaskeet Briah
clock • 1 min read

Legal & General (L&G) has joined the newly formed Consumer Duty Alliance (CDA), which launched on 9 March for the personal finance sector.

The independent professional body has been designed to promote good practice and to deliver better client outcomes ahead of the new Consumer Duty regulations on 31 July, by promoting better standards in benchmarking, regulatory interpretation and practice, the CDA noted. As part of the membership, L&G has adopted an independent Code of Professional Standards, as well as the consumer-facing Financial Vulnerability Charter. The insurer has also provided expertise and input to the creation of the ‘Consumer Duty and Retirement Income target market guide', in partnership with the Financial...

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